Privacy Policy
High Shine Exteriors
Effective Date:29/08/2025
High Shine Exteriors (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.
1. Information We Collect
We may collect the following types of personal information:
Name, email address, and phone number
Address and property details for service provision
Payment information (bank transfer or other methods)
Information you provide through contact forms, emails, or calls
Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your personal information to:
Provide and manage our cleaning services
Respond to enquiries and customer support requests
Send service confirmations, reminders, and updates
Process payments and invoices
Improve our website, services, and user experience
Comply with legal obligations
Please note: For certain cleaning services, we may use a trusted third-party provider to assist with delivery of services. Your personal information may be shared with these providers strictly for the purpose of completing your service.
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information only:
With service providers who assist us in delivering our services, including third party cleaning providers
To comply with legal obligations or respond to lawful requests
In the event of a business transfer or sale of assets
4. Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations.
When no longer required, we securely delete or anonymize your data.
5. Cookies and Tracking
Our website uses cookies and analytics tools to improve user experience and monitor website performance.
Cookies do not collect personally identifiable information.
You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information where permitted by law
Object to or restrict certain processing of your data
Withdraw consent at any time (where processing is based on consent)
To exercise your rights, please contact us at contact@highshineexterior.co.uk.
7. Security
We implement appropriate technical and organizational measures to protect your personal information against loss, unauthorized access, or misuse.
While we strive to protect your data, no transmission over the Internet or storage system is completely secure.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
9. Changes to this Privacy Policy
High Shine Exteriors may update this Privacy Policy from time to time.
Updated versions will be posted on our website with the new effective date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, contact us at:
High Shine Exteriors
Email: contact@highshineexterior.co.uk
Phone: 07846 957342